Last updated: 9 November 2026
What are cookies?
Cookies are small pieces of information stored on your computer or internet-enabled device when you visit a website. They usually identify the website they came from and how long they will remain on your device.
How we use cookies
We may use cookies to keep the website working, remember preferences, tailor content, understand how people use the site and improve visitors’ experience.
NECESSARY COOKIES
These enable basic website features and security or consent preferences. Club checkout uses a necessary cookie that allows the browser used to pay to check that payment’s confirmation for up to seven days. It contains an encrypted payment reference and expiry time. Stripe’s payment and customer portal pages also use cookies to provide their services and help prevent fraud.
ANALYTICS COOKIES
These help us understand website use, including visitor numbers, traffic sources and how people move through the site.
ADVERTISING COOKIES AND META PIXEL
To measure which campaigns lead to Club purchases, we use a first-party cookie called tpp_campaign. It remembers the source, medium, campaign, content and search-term labels, and campaign or ad identifiers supplied by the most recent tagged link, for up to 7 days. An untagged return visit does not extend this period. When you continue to payment, these tags and their capture time are saved with the Stripe checkout, payment and invoice records. Do not include personal or health information in link tags. This campaign cookie is not used when your browser signals Do Not Track or Global Privacy Control, and blocking it does not prevent a purchase.
We use the Meta Pixel to measure Facebook and Instagram advertising and help show relevant ads. Meta receives page visits, browser and device information, and Club pass checkout and purchase events, including the pass price in Australian dollars. Meta may use cookies such as _fbp and _fbc and associate activity with your Meta account under its own privacy policy. We do not include contact details, children’s details, health information or payment card details in these event fields.
A first-party browser-storage marker prevents the same purchase being reported again on a page refresh. If browser storage is unavailable, a first-party cookie lasting up to one year is used instead. Clearing browser data removes these markers.
Session and persistent cookies
Session cookies exist only while your browser is open and are deleted when you close it. Persistent cookies remain for a set period and can help recognise a returning browser and provide useful analytics.
Managing cookies
Your browser settings allow you to block cookies, receive an alert before a cookie is stored or delete stored cookies. Blocking necessary cookies may affect how parts of the website work. Please refer to your browser’s help information for instructions.
You can also manage advertising preferences in your Meta account or use your browser’s tracking protection. See Meta’s Privacy Policy. Blocking advertising scripts does not prevent buying a Club pass.
Questions can be sent to hello@theplayprojects.com.